Practical guides for better WiFi coverage, smarter home networks and more confident broadband decisions.
Read / learn / connect
Short, practical guides to help you make better decisions about broadband and home networking.
Property agents
Handover-ready
Tenant requirements, installation exceptions and practical after-sales guidance.
For agents Practical guide
The additional checks agents should know: overseas client documents, occupied fibre ports, installation access, tenancy changes, billing and referral eligibility.
Read the handover guide →Residential broadband
7 steps
From choosing your package to receiving your installation appointment.
Broadband Signup guide
Understand how i-TUP explains your options, assists with the application and keeps you informed through provisioning and installation arrangements.
Read the signup guide →Learn how to separate a speed problem from a coverage problem, test your connection properly and decide what to try before upgrading.
Keep visitors connected without exposing your primary network. Follow the setup steps and security checks.
Understand the referral process, current referral fees, PayNow payout, status updates and how to introduce your clients.
Read the agent guide →Browse by topic
More to come
What the new generation means for speed, capacity and connected devices at home.
A practical look at home size, floor plans and when a mesh setup makes sense.
How to assess shared spaces, device usage and practical WiFi placement in a rental property.
Have a question?
Our team can help you compare plans, think through WiFi coverage and choose the right next step.
